TERMS & CONDITIONS
All hypnotherapy sessions are subject to the below Terms & Conditions.
SCHEDULING A SESSION
Please use the contact for to start the booking process. Before your initial consultation you will be required to fill out a short questionnaire which is necessary to gather information that I need in order to start planning your therapy. You must complete this prior to your initial consultation. The form can also be downloaded here.
At the time of booking an appointment, you will be asked to leave a contact address and phone number. It is the client’s responsibility to inform Hypnotherapy for Healthy Minds of any change of contact details during their treatment.
Your appointment will be held at 68 Lombard Street, EC3V 9LJ. Upon request home visits* are available on Tuesdays only.
*only certain locations available - please ask for further details.
CANCELLATION POLICY & SUBSEQUENT FEES
A minimum of 24 hours notice for all cancellations and rescheduling of appointments is required or the full session fee will be charged. Appointments booked less than 24 hours in advance cannot be cancelled; to do so will incur the full charge. The performance of service begins 24 hours before the confirmed appointment time, as time and resources will have been reserved for you. This will be outlined in your contract during your initial consultation.
DISTANCE SELLING REGULATIONS
You the consumer offer to buy the service we are providing when you make an appointment. The contract between us becomes binding when you receive confirmation of the booking. Under the Distance Selling Regulations, you have a right to cancel the service when booked over the phone or via email up to seven working days from when the appointment is confirmed.
Cancellation must be in writing. However, for appointments booked less than seven working days in advance, unless we agree otherwise in writing, you will not be able to cancel the appointment and our normal cancellation policy applies (see above). All appointments made over the phone or via email will be confirmed via email.